LG Electronics USA, Inc. AR Collection Analyst in Englewood Cliffs, New Jersey

AR Collection Analyst

Location Englewood Cliffs, New Jersey

Department (Org 2) US CFO S20037

Job Requisition 21747



Job Function:


At LG we make products and services that make lives better, easier and happier through increased functionality and fun. Put simply, we offer the latest innovations to make “Life Good” – from home appliances, consumer electronics, vehicle components and mobile communications to business innovations in digital signage, air conditioning, solar and LED lighting. As a global leader, we strive for greatness in product leadership, market leadership and people leadership to realize our growth strategies.

Talk about a mantra. Life’s Good with LG!

We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!

We are currently seeking an AR Collections Analyst to join our dynamic team in Englewood Cliffs, NJ as part of the Accounts Receivable Team.


The AR Collections Analyst will be responsible for assisting in the management of customer relations and account balances of assigned accounts with accountability for order release, invoice collection and charge-back investigation and resolution.


  • Control collections on past due invoices and charge-backs

  • Coordinate with customer and internal departments to resolve invoice / charge-back issues.

  • Release customer orders; tightly control customer payment habits in order to improve and maintain the flow of future orders and the support of sales.

  • Process account adjustments and write-offs with management approval

  • Responsible for daily/ weekly / monthly inter-department reporting

  • Research and reconcile account funds and credit memos

  • Reconcile transactions and balances to maintain accurate AR balance

  • Maintain open lines of communication with internal / external departments in order to provide customer satisfaction.


  • Highschool/GED is required. Bachelor is preferred.

  • Experience in Collection, Accounts Receivable, or in relevant field is plus

  • Must have strong written and communication Skills

  • Must be proficient in Microsoft Office (Word, Excel, Powerpoint, Outlook)

  • Must have the ability to work in a team environment

  • Must be detail oriented and have organizational skills

  • Must have ability to multi-task and work in a fast paced environment with the understanding of time sensitivity

  • Must be able to work overtime when needed or requested

LG Electronics, USA Inc.; LG Mobilecomm USA, Inc., LG Mobile Research USA LLC, and Zenith Electronics LLC provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the Company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics.